Resources & Events

What stage is the Charter at?

The consultation on the draft Charter ran from 1 August until 1 November. We received over 250 responses, we published a report about the consultation. We considered what you had to say before we wrote a revised version of the Charter.

The Infrastructure and Capital Investment Committee of the Scottish Parliament considered the Charter in two sessions, on 25 January and 8 February.

We presented the Charter to the Scottish Parliament in March 2012. The Charter was approved on 14 March, it came into effect on 1 April 2012.

From the 1st April 2013 landlords will be required to start collecting information to demonstrate how they are meeting the Charter.  Landlords will have to provide the Scottish Housing Regulator with their first Annual Return on the Charter (ARC) by the end of May 2014.

How did it all start?

We held a series of Charter events throughout Scotland during the Autumn of 2010. Here is the timetable:

August 2010



Host Landlord

Monday 23rd

Town House, Inverness


The Highland Council

Thursday 26th

Municipal Buildings, Falkirk


Falkirk Council

Tuesday 31st

Easterbrook Hall, Dumfries


Dumfries & Galloway Housing Partnership


September 2010



Host Landlord

Tuesday 7th


Town House, Aberdeen

Aberdeen City Council

Monday 27th

County Building, Ayr


South Ayrshire Council

Wednesday 29th

City Chambers, Glasgow


Glasgow Housing Association

October 2010



Host Landlord

Wednesday 6th

Reid Kerr College, Paisley


Renfrewshire Council

Thursday 14th

Committee Rooms, 14 City Square, Dundee


Dundee City Council

Thursday 21st

Training HQ, Wishaw


North Lanarkshire Council

Wednesday 27th

Town House, Haddington


East Lothian Council

November  2010



Host Landlord

Saturday 6th

City Chambers, Edinburgh


Edinburgh City Council

Wednesday 10th

Council Chambers, Lochgilphead


Argyll and Bute Council


The day began with a welcome from a senior official of the organisation hosting the event. This was followed by a few words on the importance of the Charter from a local tenant representative. A member of the Scottish Government's Charter Team gave a short presentation, and delegates then broke into groups for a workshop session, to talk about what they would like to see in the Charter.

After lunch, a senior official from the Scottish Housing Regulator gave a short presentation on its role in the regulation of social housing. This was followed by a further breakout session to discuss issues arising from the presentation.


What came out of the sessions?

We gathered a lot of very useful information, which we used as a basis for the discussion paper that we published in February 2011. We are very grateful for all the hard work done by those who helped to organise the events, as well as those who attended them.

You can read full reports of each event by following the links on the right.

Or if you prefer, read a summary of the whole roadshow process.